Contact Galaxy Origins

Write to us here

The message goes to the same inbox, and we email you a copy.

Please include your order reference (it starts with GO- and is in your confirmation email) so we can find it at once.

Where is my artwork? Every piece is made to order. When it leaves, we email you a tracking link.
It arrived damaged or misprinted. Send a photograph of it as it came, with the box, within fourteen days. We make and send a replacement at our cost.
The data on it looks wrong. Tell us the catalogue number printed on it. If it does not match the NASA/IPAC Extragalactic Database, we refund the order in full.
Can I change my words? Write to us as soon as possible. Once an artwork has gone to print it cannot be changed.

The guides and the questions on the home page answer most things. To check what a record number refers to, use Check a record.

Journalists and producers: interviews, review samples and images through our press page or press@galaxyorigins.com.